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InsuranceMastery

InsuranceMastery

Specialized Training to Master Dental Insurance & Increase Profits
13
CE Credits Available for this course

Master Dental Insurance And Immediately Unlock Production Growth.

Designed by two of the nation’s leading dental practice consultants, the Insurance Mastery course will take your knowledge of dental insurance to an entirely new level. Front Office Rocks Founder Laura Nelson and Dental Insurance Coach Colleen Huff, delve far beyond the basics of dental insurance and teach you how to accelerate benefit payments and increase profits.

Testimonial

"This very informative online training is not only for front office team members but also clinical staff. It is very nice to have this training available"

Dr. Ashley HansonDDS

Outline

Mastering the Basics of Insurance & Billing
Introduction
Introduction
Learn more about dental insurance & plan benefits to guide patients in making the best choice for their health & your practice.
Front Office Rocks
Insurance Basics
Insurance Basics
Learn more about the intricacies of both in-network and out-of-network dental insurances, and what it means for your practice.
Front Office Rocks
Laura Nelson
Colleen Huff
Dental Insurance Terminology
Dental Insurance Terminology
Learn common insurance plans and terminologies, plan payouts and how to use codes and terminologies when calling insurances.
Dental Insurance Terminology & Codes
Dental Insurance Terminology & Codes
Learn how dental codes determine claims payouts, how to set fee schedules & tools to help you recall dental codes & subcodes.
Calling the Insurance Companies
Calling the Insurance Companies
Learn which questions to ask and how to ask them when you call insurance providers from Dental Insurance Coach Colleen Huff.
The Full Insurance Breakdown + Frequencies
The Full Insurance Breakdown + Frequencies
Get the full lesson on insurance & frequencies, then learn what to ask insurance providers to maintain proper billing practices.
Technology Improves How You Handle Insurance
Technology Improves How You Handle Insurance
Learn how technology can streamline insurance, reduce calls to providers, and which types of technology can improve cash flow.
Benefits of Preparing Your Claim
Terminology on Explanation of Benefits
Terminology on Explanation of Benefits
Dental Insurance Coach Colleen Huff explains EOBs and shares what you’ll see when claims get paid and come back to you.
Attaining Clean Claims
Attaining Clean Claims
Learn about clean claims, which are easier to understand, how it looks on an EOB, and how co-payments and denials factor in.
What to Do Before Entering Explanation of Benefits
What to Do Before Entering Explanation of Benefits
Find out what to do before entering EOBs and how to carve out quiet time in your work day to process EOBs to reduce errors.
Entering Claims & Using Software
Entering Claims & Using Software
Learn to enter payment requests on softwares and how to verify claims amounts for accuracy to avoid patient-billing issues.
Coordinating Benefits
Coordinating Benefits
Gauge how to coordinate and properly submit services rendered to two insurance providers and determine patient responsibility.
Bulk Payments, EFTs, and Denials
Entering Bulk Insurance Payments
Entering Bulk Insurance Payments
Colleen Huff discusses bulk insurance payments & explains how to efficiently enter bulk payments into your system to save time.
Benefits of EFT's & ERA's
Benefits of EFT's & ERA's
Colleen Huff explains what EFT and ERA are, their purpose & benefits, then shares how to incorporate them into your practice.
Selecting Insurance Providers
Selecting Insurance Providers
Laura Nelson & Colleen Huff guide you on what these steps to take when selecting which insurance providers to work with.
Denials and How to Avoid Them
Denials and How to Avoid Them
Colleen Huff explains why insurance claims are denied and shares ways to reduce the number of claims being sent back to you.
Discussing Financials with Patients
Discussing Financials with Patients
Learn from Colleen Huff how to present treatment with or without pre-authorization & how to discuss finances with patients.
Estimating Your Patients Cost
Downgrades and How to Estimate them Accurately
Downgrades and How to Estimate them Accurately
Colleen Huff shares steps to presenting accurate downgrade estimates and how to avoid further balances in patient accounts.
Mastering the Art of Follow-Ups
Mastering the Art of Follow-Ups
Learn from Colleen Huff why follow-ups are important and how you can incorporate them into your office’s culture the right way.
Conversations with Patients about Balances
Conversations with Patients about Balances
Laura Nelson and Colleen Huff share how to be confident while discussing balances with patients and its impact on your practice
Dental Codes
Understanding Clinical Dental Codes
Understanding Clinical Dental Codes
Learn pertinent clinical codes for various treatments, how to document them, and why they are underutilized for re-evaluation.