Patients are the lifeblood of your dental practice, and exceptional customer service is what keeps them coming back. That’s why it’s imperative to learn the right way to interact with them. In this course led by the Dental MBP team, founded and led by Kristina Dion and Chasity DeMers, you’ll learn the science behind a variety of human characteristics and traits, as well as how they translate into essential people skills, in order to effectively communicate with patients.
I have been a hygienist for 19 years! This course has totally jump started me. I have learned how to understand the different personalities, traits that drive people. Recommend this course to anyone that struggles with team cohesiveness.Hygienist