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Foundations in Dentistry

Foundations in Dentistry

Using Science to Teach People Skills to Dental Professionals
5
CE Credits Available for this course

A scientific approach to understanding the core principles of human behavior.

Patients are the lifeblood of your dental practice, and exceptional customer service is what keeps them coming back. That’s why it’s imperative to learn the right way to interact with them. In this course led by the Dental MBP team, founded and led by Kristina Dion and Chasity DeMers, you’ll learn the science behind a variety of human characteristics and traits, as well as how they translate into essential people skills, in order to effectively communicate with patients.

Testimonial

I have been a hygienist for 19 years! This course has totally jump started me. I have learned how to understand the different personalities, traits that drive people. Recommend this course to anyone that struggles with team cohesiveness.

Annie BabuHygienist

Outline

Principles of Human Behavior
Introduction to Foundations in Dentistry
Introduction to Foundations in Dentistry
Dental MBP explains the importance of working as a team rather than an individual & shares new techniques for practice success.
The Dental MBP
Mindset Training
Mindset Training
Dental MBP dives into the human brain, defines three fixed mindsets, and outlines how to develop a growth mindset.
The Big 5 Personality Traits
The Big 5 Personality Traits
Dental MBP discusses using a personality assessment & explores its 5 traits to help you uncover your specific personality type.
Understanding the Role of Core Values
Understanding the Role of Core Values
Dental MBP explains 6 core values and then walks you through an exercise to figure out your personal top 2 driving core values.
Adapting for Success: Survive vs. Thrive
Adapting for Success: Survive vs. Thrive
Dental MBP explains the differences between thriving and surviving in areas of work, and how to adapt for success.
Adapting for Success: Warmth vs. Competence
Adapting for Success: Warmth vs. Competence
Dental MBP share characteristics of warmth & competence, then explain an exercise to help you know where you fall on the scale.
Building Rapport
Building Rapport
Dental MBP share 3 aspects to building rapport to help you establish a friendly, harmonious relationship with patients & others.
How To Initiate Small Talk
How To Initiate Small Talk
Dental MBP emphasizes the importance of initiating small talk intentionally to create meaningful connections with people
How to Communicate in a Way That Resonates With Patients
How to Communicate in a Way That Resonates With Patients
Dental MBP discusses the role of two portions of the brain to help you communicate in a way that resonates with patients.